Return Policy

/Al-Azhar Online Shopping Store is providing online delivery service of products only in Pakistan.

Accept returns

Can any product purchased from Al-Azhar Online Shopping Store be returned?
Yes, any type of product purchased from Al-Azhar Store can be returned.

Return method

What is the procedure for returning a product after purchase?
The customer will be responsible for returning the parcel. The best way to return products is to send the products by post to the address of the store. The cheapest way to send a parcel by post is Pakistan Post. Besides, you can also send it through any private courier company which is an expensive source.

Days of Return

How many days can the product be returned?
Customers can return any product up to 15 days after the date of delivery.

Item condition

What condition of the product can be returned?
Returned product will be refunded only if it is received in its original condition. In case of damage product, used product and the damage original packaging of the product, the product will not be returned.

Refund amount

How many days after returning the product the money will be refunded?
Money will be transferred to your account via bank and mobile transfer within 7 days of receiving the product. Refunds will not be refunded if the returned product is damaged, used, or its original packaging is damaged and we will not be responsible for returning the product.